Terms & Conditions

Last Updated: September 29, 2026

By using ShunVerified ("the Service", "we", "us"), you agree to these Terms and Conditions. Please read them carefully before creating an account, placing an order or using any of our services.

1. Our Services

ShunVerified provides the following services:

• SMS Verification: temporary virtual phone numbers to receive verification codes on 60+ supported platforms (account required)
• Data Bundles: MTN, Telecel and AirtelTigo data bundles delivered to a phone number you choose
• Gift Card Exchange: you sell eligible gift cards to us and we pay you by Mobile Money (see Section 7)
• Crypto Exchange: you buy Bitcoin (BTC) or USDT from us, or sell them to us, in Ghana Cedis (see Section 8)

2. Acceptable Use Policy

Our services are provided for lawful purposes only. The following activities are strictly prohibited:

• Spam or unsolicited marketing activities
• Fraudulent activities, scams, or identity theft
• Submitting gift cards that are stolen, counterfeit, already used, obtained by fraud or subject to a chargeback or dispute
• Using our exchange to move money or crypto that comes from crime, or to hide where funds came from
• Harassment or abusive behavior
• Violating third-party terms of service
• Creating fake or misleading accounts, or placing orders with details that are not yours
• Any activity that violates local, national, or international law

3. Account & Credits

Creating an Account:

• You must be at least 18 years old to use ShunVerified
• One account per person
• You are responsible for maintaining account security
• Sharing account credentials is prohibited
• Data bundle, gift card and crypto orders can be placed without an account

Credits System (SMS Verification):

• SMS services are paid for using credits ($1 = 1 credit)
• Most verifications cost $2.00 (2 credits) per number
• Credits are non-transferable between accounts
• Credits have no cash value and cannot be exchanged for money
• Unused credits remain valid indefinitely while your account is active

4. Payments & Deposits

We accept the following payment methods:

• Cards and Mobile Money: MTN, Telecel (formerly Vodafone) and AirtelTigo MoMo, and credit/debit cards, processed by Paystack (instant confirmation)
• Cryptocurrency (credit deposits): Bitcoin (BTC) and USDT, approved manually after verification, usually within 1-3 hours

Payment Processing:

• Minimum credit deposit: $3.00
• Credits are added to your account once payment is confirmed
• We never see or store your card number or Mobile Money PIN. Payments are handled by Paystack

5. Auto-Refund Policy (SMS Verification)

We guarantee satisfaction with our automatic refund system:

How Auto-Refund Works:

• Automatic Detection: System monitors all active rentals
• Instant Processing: Credits refunded within seconds if no code arrives
• No Forms Required: Completely automatic no need to contact support
• Full Refund: 100% of credits returned to your account
• Cancel Anytime: You can cancel a rental before receiving a code for an instant refund

Refund Timeline:

• Timer starts when you rent a number (5 minutes)
• If no code arrives by timer end → automatic refund
• If you manually cancel → instant refund (before code received)
• If code is received → no refund available

6. Data Bundles

• Bundles are delivered to the phone number you enter. Check the number and network carefully. A bundle sent to a wrong number that you entered cannot be recovered or refunded
• Delivery is normally quick but depends on the mobile networks and can be delayed
• If your payment was successful but the bundle was not delivered, contact us with your order reference and we will either deliver it or refund your payment
• Bundle prices and availability can change without notice. The price shown when you pay is the price you are charged

7. Gift Card Exchange

What you confirm when you submit a card:

• You own the card, it was obtained lawfully, and it has not been used, redeemed, reported or disputed
• The country, card type and value you select are correct
• The MoMo number and account name you give are yours, or belong to someone who has agreed to receive the payment

Rates and payouts:

• Each card shows a rate as a percentage of its face value. The estimated payout shown while you fill in the form is calculated from that rate and our USD to GHS rate. The rate is locked when you submit your order
• The estimate is not final. The final payout is confirmed after we verify the card and can differ if the real value or balance is different from what you entered
• For cards marked "Other" or "Ask us", the rate is quoted after review. You can ask for a quote on WhatsApp before you send the card. Tell us before we redeem it if you do not accept the quote

Verification and rejection:

• By submitting a card you allow us to check and redeem its code. A redeemed card cannot be returned
• We may mark an order as not completed, for example when the card is already used, the code is invalid or not working, the card does not match the selected country or type, the photo is unclear or all 4 corners are not visible, the balance is lower than stated, or the order is a duplicate. We tell you the reason. No payout is made for a rejected card, and you may resubmit a corrected order where possible
• Do not use, spend or sell a card again after submitting it to us. Submitting the same card more than once or to several buyers may lead to a permanent ban
• If we suspect a card is stolen or fraudulent we may withhold payment and report it to the relevant authorities

Payment:

• Payouts are sent to the MoMo number and name you entered. We are not responsible for payouts sent to a number you entered incorrectly
• Processing is usually quick but no time is guaranteed and it can take longer when we need extra checks
• Your card code and photos are kept only for a short period after your order is closed (currently 7 days) and are then permanently deleted. See our Privacy Policy

8. Crypto Exchange (Buy & Sell)

Rates:

• Our buy rate and sell rate are shown in Ghana Cedis per US dollar. They can change at any time without notice
• The rate is locked when you submit your order (sell) or start your payment (buy). We do not adjust it afterwards for market movements

If you BUY from us:

• You pay in Ghana Cedis through Paystack, by Mobile Money or card. Pay the exact amount shown
• We send the crypto to the wallet address you entered only after Paystack confirms your payment. You are responsible for the address and network being correct. USDT is sent on the ERC-20 network only
• An order that is not paid within 60 minutes expires. If a payment reaches us after an order has expired, we may still complete it at the locked rate or refund your payment
• If we cannot complete an order you have paid for, we refund the amount you paid

If you SELL to us:

• Send the coin to the wallet address shown on the page, on the network shown (Bitcoin for BTC, ERC-20 for USDT). Network fees are paid by you
• We pay your MoMo number after we receive the coin and it has the confirmations we need. If the amount we receive differs from your order, we may pay based on the amount actually received or ask you to place a new order
• Coin sent on the wrong network, as the wrong coin, or to a wrong address cannot be recovered by us

Checks and refusal:

• We may ask you to verify your identity or explain where your funds come from
• We may delay, refuse or cancel any order, and report it to the authorities, where we think this is needed to prevent fraud or money laundering or to obey the law
• You must be at least 18 years old and trade only with funds and crypto that belong to you

9. Order Tracking & Notifications

• Every gift card and crypto order gets an order reference. Keep it. You can check your order status on the Gift Cards or Crypto page with your reference and phone number
• Giving an email address is optional. If you do, we use it only to tell you when your order is completed or if there is a problem

10. Service Availability

While we strive for 100% uptime, we cannot guarantee:

• Continuous, uninterrupted service availability
• SMS delivery for every single number (hence our auto-refund policy)
• Compatibility with all services at all times (some platforms may block virtual numbers)
• Availability of specific country numbers, bundles, gift cards or coins at all times
• That we can accept a gift card or crypto order at any given time. We may pause these services without notice

We monitor the service and will address issues as quickly as possible.

11. Tier System & Discounts

Our loyalty program rewards frequent users:

• Bronze: Standard pricing (0% discount)
• Silver ($100+ spent): 5% discount on all purchases
• Gold ($500+ spent): 10% discount on all purchases
• Elite ($1,000+ spent): 15% discount + priority support

Tiers are calculated based on lifetime spending and upgrade automatically.

12. Referral Program

Earn credits by inviting friends:

• Share your unique referral link
• Earn 10% of your referrals' first deposit as bonus credits
• No limits on referral earnings
• Credits are instantly added when referrals make their first deposit

13. Data & Privacy

We are committed to protecting your privacy:

• We collect only what we need to run the service (see our Privacy Policy)
• We never sell your personal data. We share it only with the service providers we need to deliver your order, such as our payment processor, or when the law requires
• Industry-standard security measures (SSL encryption, encrypted passwords, restricted admin access)
• See our Privacy Policy for full details

14. Limitation of Liability

ShunVerified is provided "as is" without warranties of any kind. We are not liable for:

• Consequences of using virtual numbers (account bans, service denials, etc.)
• Actions taken by third-party platforms against your accounts
• Loss caused by details you entered incorrectly, such as a wrong phone number, MoMo number, wallet address or network
• Changes in the value of crypto or in exchange rates
• Delays or failures of Paystack, mobile networks, blockchains or other third parties
• Loss of data or access to third-party services
• Damages resulting from service interruptions or errors
• Misuse of our service by other users

Our maximum liability is limited to the amount you paid for, or were due to be paid for, the specific order in question.

15. Account Termination & Right to Refuse Service

We reserve the right to terminate accounts and to refuse, cancel or hold any order:

• For violating these Terms and Conditions
• For fraudulent, suspicious or illegal activities
• For abusing the refund system
• For creating multiple accounts
• At our discretion for any other reason

Terminated accounts forfeit all remaining credits without refund.

16. Changes to Terms

We may update these Terms periodically. The date at the top shows the latest version. Significant changes will be announced via email or on our site. Continued use of the Service after changes constitutes acceptance of updated Terms.

17. Governing Law

These Terms are governed by the laws of Ghana. Any disputes will be resolved in Ghanaian courts.

18. Contact & Support

For questions, concerns, or support:

By creating an account, placing an order or using ShunVerified, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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